Employee Self-Service Manual. PetSmart associates should always have at least one emergency contact on file. HR Connect Employee Self Service Page 8 of 27. There’s one thing that unites everyone who works at PetSmart: we all love pets. Cats, dogs, goldfish, parakeets. PetSmart’s passionate associates help bring. MITSU YASUKAWA/THE STAR-LEDGER Eric Favetta brought his dog, Gizmo, to work during an overnight shift at PetSmart in Secaucus and kept him in the store’s empty doggie day care facility. Two weeks later, Favetta was fired for “theft of service.” Eric Favetta was in the doghouse. A PetSmart employee since July 2008, Favetta was fired from his job at the Secaucus store last month for 'theft of service.' The alleged 'theft' occurred during an overnight shift Favetta worked as a favor to his manager. Favetta brought his dog, Gizmo, to work with him, and the dog stayed in the store’s doggie day care facility — which at the time was not manned by any other employee — while Favetta prepared the store for a special showing to potential business partners. 'I have always been the type of employee to go the extra mile and make sure that not only the store was taken care of but that the employees were taken care of,' said Favetta, 31, of Towaco. For his deed, at a business that encourages customers to bring pets to the store, he was canned. Here’s how it happened: THE INCIDENT PetSmart seemed like a perfect fit to Favetta after his nearly seven-year stint as a dog handler for various military units in Afghanistan and Bahrain. He became operations manager — basically an assistant manager — at the Wayne store. Favetta said he was charged with helping clean up a messy store where business was suffering. 'We began to get compliments from our customers, telling us how great the store looked and it was a great feeling,' he said. In April 2009, the district manager moved Favetta to the Secaucus store — a high-traffic, high-profile store that was in disarray. 'He explained that the store was not in great shape and there were a lot of issues down there,' Favetta said. 'He explained I was at that time the number one operations manager in the district and was well on my way to having my own store one day.' Favetta said that as he took steps to make improvements at the Secaucus store, he and the store manager butted heads. More than a few times. Favetta requested a transfer but was denied. He was needed in that store, he was told, so he stayed. The store started turning around, and Favetta said he tried to make the best of his position, even though he had ongoing conflicts with his manager.
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